Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.marketingwithpassion.co.uk (the “Site”).

Personal Data We Collect

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalised form.

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Additionally, when you make an enquiry through the Site, we collect certain information from you, including your name, company name, title, email, phone number and a short message regarding the services you are interested in.  We refer to this information as “Enquiry Information.” This information is shared with our email provider - Google Drive to enable us to fufill your enquiry.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Enquiry Information.

Cookies

This website uses “cookies” and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647?hl=en (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

http://www.opera.com/help/tutorials/security/cookies/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/kb/PH21411 (Safari); and

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website

How Do We Use Your Personal Information?

We use the Enquiry Information that we collect generally to fulfil any enquiries placed through the Site (including processing emailing you, phoning you, and finding out more information about your needs).  Additionally, we use this Enquiry Information to:

Communicate with you;

Screen our enquiries for potential risk; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we utilise the services of Squarespace Emails to send marketing, promotion and news campaigns, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We also use Google Drive, as an email storage system, to monitor and store all of our customer/client/subscriber email addresses and information, you can read more about how Google Drive secures your personal information here:  https://www.google.com/drive/terms-of-service/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may also use your personal information for targeted marketing through social media, and digital channels.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you enquire through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at polly@marketingwithpassion.co.uk or by mail using the details provided below:

Pippin Cottage, The Green, Compton Dando, Bristol BS39 4LE